Compassion Advantage Services

Leadership Advisory Services:
Giving You Distinct Competitive Advantage

Where vision meets action, leadership intersects strategy and change drives results.

Our leadership advisory services deliver just-in-time and customized leadership development to your organization where leaders told us they need it the most: fostering deeper self-awareness, driving growth during disruptive times and harnessing creativity and diversity to become more innovative.

Speaking

Jill has spoken to 1000s of leaders around the world.

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Consulting

Insightful advice, deep research and tailored solutions.

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Coaching & Assessment

Advanced techniques, personalized guidance and overall professional development.

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Retreats

Productive and engaging design helps your organization achieve objectives.

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To begin a conversation about how we can support your leadership needs…

Jill has spoken to 1000s of leaders around the world.

Jill’s presentations embody the leadership concerns we all have today – how to enhance leadership to better engage and empower people to achieve extraordinary results.

Compassionate Leadership: The Secret to Creating Competitive Advantage

Master the 7 Practices of Relational Leadership to gain not just a compassionate but a competitive advantage. This new system of leading fuses purpose with performance by helping leaders learn how to develop greater self-awareness and channel the compassion of others. Jill will share stories that make the case for this new way to lead. She’ll walk you through cases that show you how it’s done. You’ll develop new leadership muscles to see through the eyes of others, empower innovation and nurture a more trusting culture. You’ll also learn how to recognize the seven deadly derailers that negatively impact even the best performers. By harnessing compassion, you’ll quickly learn how to make a signature contribution that not only helps you grow as a leader, but helps your organization become more agile and resilient.

Walk away with:

  • 7 relational practices that turbo-charge leadership performance
  • Greater self-awareness in how you lead that unlocks new behaviour
  • A sense of higher purpose leadership that ignites commitment, trust and accountability
Leading Change to Nurture a Culture of Trust

Culture is an organization’s single most powerful competitive advantage. While most leaders say they could improve their culture, fewer than 20% actually do it. Teams are demanding not only a trusting culture; they need to see themselves directly shaping and contributing to it. Leaders are demanding agility and greater problem solving. In this keynote, you’ll see how both sides come together to nurture a healthier culture. You’ll learn how to instill team confidence and help the team become more innovative, strategic and curious. And by fostering a sense of belonging you’ll support your team to capitalize on the very problems that may be pulling them apart.

Walk away with:

  • Leadership practices that will help you create psychological safety and smash siloes
  • Inspiration to increase agility as you foster a greater sense of belonging
  • Develop your storytelling skills to strengthen your team and nurture a healthy culture
The Power of Compassionate Leadership: Driving Innovation and Growth

Leaders have an unprecedented opportunity today to harness the potential of innovation in a landscape of changing workplace dynamics. But there’s a problem here: few leaders actually have an innovation process that accelerates performance and productivity. This keynote will provide you with the tools to foster innovation, strengthen business models and improve work practices. It will help leaders become more adept by focusing on the five core areas that drive innovation: strategic foresighting, navigating complexity, decision-making, problem solving and visual thinking.

Walk away with:

  • Key insights from big idea stories ripped from the headlines
  • Scanning skills to see the world differently and apply these to on-going strategy development
  • An innovation process to support greater team innovation and creativity
Leading in the Age of AI: Human Touch in a Digital World

The pressure is on. Leaders are split down the middle on how to unlock human potential by integrating AI into the workday. As quickly as AI is driving efficiency in organizations, it’s demanding a re-think of the kind of leadership needed to nurture a culture that is as productive as it is compassionate. This keynote will outline AI’s transformative effects in organizations around the world. It will push and pull on the new balancing act required of leaders as they harness operational efficiency while driving more sophisticated decision making, problem solving and a more strategic mindset. We’ll look at practices leaders are using to develop more collaborative and effective teamwork and how AI helped them develop this new “human touch”.

Walk away with:

  • Best practices showcasing how AI can promote greater collaboration, less siloing, and flatter decision making
  • How to embrace – and practice – the heightened responsibility to mentor and coach while appreciating multiple perspectives faster
  • Enhanced skills in the AI era including adaptability, continuous learning, and the ability to inspire and motivate and prepare their teams for future challenges

    Clients Love Us

    From LinkedIn… Earlier this fall, I attended an insightful two-day leadership program from Schulich for senior leaders, where I had the opportunity to learn with (and from) some very accomplished and talented individuals. Apart from receiving a new certification – Global Strategic Foresight from Schulich ExecEd – this program reminded me of the value of continuous learning, and exchanging ideas and insights with leaders from diverse industries and backgrounds. A big thank you to all my classmates and to Dr. Jill Birch for a great learning experience.

    Akshata Kalyanpur
    Vice President, Public Affairs
    Healthcare of Ontario Pension Plan

    “Jill’s keynote presentation to our group was phenomenal! Our senior leaders felt her presentation was right on the mark as she helped them rekindle their commitment to leadership and to start our year off strong. Our participants were inspired by Jill’s words, and the practical insights into how to develop new relational leadership capabilities. Jill was exactly what we were looking for.”

    Paula Miller
    Business Support Specialist
    GESCAN

    “Jill Birch was magic. She designed a presentation combining her experience as a leader and her research in a way that immediately hit home for our Presidents, Business Owners and Entrepreneurs. She didn’t miss a beat reading our audience as she spoke. She used great examples, injected humour and tailored her keynote to our audience so much we thought she was one of us! The audience was excited and motivated to take their leadership to the next level. I wouldn’t hesitate to recommend Dr. Birch to any groups looking for a “Top Notch” keynote presentation on leadership.”

    Ingrid Norrish
    Co-Founder
    CanSPEP

    “Jill’s enthusiasm, energy, and great speaking skills kept everyone well engaged throughout. Most importantly, Jill was respectful of everyone’s varying opinions and comments and was instrumental in helping the task group come to consensus on recommendations.”

    Brenda Bertolo
    Director (retired), Preparatory Courses
    CPA Canada

    “Your inspiring keynote message at our Council of Ontario Finance Officers conference helped spark the passion of leadership within our membership. The high-energy presentation was well-crafted, thought provoking and exceeded our expectations. The key leadership concepts and ideas you presented will make a difference in the way we lead our teams during the coming year.

    Thank you for making such a positive impact!”

    Rita Blais, B.Comm, CPA, C.A.,
    Associate Vice-President, Financial Services,
    Lakehead University

    “Pace was great and we spent time to address questions and concerns from the learners, not just going through a fixed set of learning objectives. Appreciated time for self-reflection, learning how to coach and handling difficult conversations.”

    Ontario Education Collaborative Marketplace
    Senior Leader

    “Jill was absolutely fantastic! She was knowledgeable about various situations and was able to get me to change my perspectives on my leadership style and equip me with the tools I need for my job going forward. She had a separate meeting with my group on handling difficult conversations…that was phenomenal! Thanks a lot Jill!”

    Executive Development Program
    Executive Leader
    Schulich School of Business,

    Consulting

    With thirty years’ experience the BirchGrove Team partners with organizations when new leadership capabilities and behaviours are needed to bring strategy to life. When teams find themselves wanting to grow and change, they call BirchGrove to strengthen bonds, enhance communications and to build alignment and greater accountability. As BirchGrove helps leaders develop greater self-awareness, they are better able to dream big, connect the dots and inspire innovation.

    Research

    BirchGrove is continually researching global and cultural perspectives to develop an adaptable and inclusive approach to leadership. Our surveys, focus groups and leadership labs are test beds serving our clients with cutting edge content that is as challenging as it is engaging. Our expertise in relational leadership research helps leaders to embrace the right behaviours at the right moment to make the right decision.

    Jill Birch

    Experience Working Across Sectors

    BirchGrove has provided leadership consulting support to the energy, finance, technology, legal, telecommunications, professional services, education, health, government, and not-for-profit sectors. The book provides you with a system to support your team by seeing the big picture more clearly, connecting the dots faster and developing a more strategic view.

    more love from Clients

    Thanks to the participation of an entrepreneur like yourself, CEO Vision was a resounding success which allowed us to achieve our fundamental objective, that is the sharing of knowledge and experience among CEO peers. Your presentation gave us the opportunity to gather invaluable insight to inspire in the leadership of our companies. We are convinced the Summit will lead to profitable developments between and among the participants.

    Nicole Martel
    CEO
    Quebec Technology Association

    Jill was everything we asked for and more. Not only did she engage and energize our audience; she connected with them as leaders and enablers of education. She delivered a laughter-filled keynote address with a powerful message. The way she spoke to every meaningful objective and brought new material that was relevant to the event was fantastic! Couldn’t be happier.

    Gordon Li
    Director of Education
    British Columbia School Trustees Association

    Jill worked with seamlessly with our Board developing a customized approach to self-assessment that was open, transparent and sustaining. Her ability to hear all voices and ensure they were reflected, ensured we received feedback that will carry us into our next phase of evolution. Jill’s analysis of the finding and recommendations were spot on in helping us plan ahead.

    Frank Cerisano
    CEO
    Bomanville Hospital Foundation

    It’s both my pleasure and honour to acknowledge Jill for presenting “The Compassion Advantage: New Future Possibilities in Leadership” to the CBHA during our annual conference. Jill’s candid style and humour won over the packed house of community behavioural professionals the moment she began speaking. If you get the chance to bring her to your organization or conference, you’ll be surprised by how much homework she does to understand your organization and your goals.

    Marvin Lindsey
    CEO
    Community Behaviourial Health Association, Illinois

    Thank you for an incredible session! It was truly the best of the conference, and I’ve let ASAE know that. I would love information on the retreat/conference you mentioned about bringing men and women together to lead, if it’s a public event. I’ve signed up for your newsletter as well. Thanks again!

    Adrienne Meyer
    VP, Operations and Membership
    ODVA, Ann Arbor, Michigan

    Thank you for your amazing presentation at our event. People really felt engaged! I asked my colleagues here if they had any feedback for you and they all said that you couldn’t have done a better job. It was bang on!

    Amy Slater
    Senior Consultant, Strategy and Delivery,
    CIBC

    Coaching, Assessment & On-Boarding

    Drawing from the 7 Compassion Advantage practices, we have developed a proprietary coaching method that supports leaders to become more self-aware, empathetic and empowering. Organizations that work with us build a strong coaching culture that boosts organizational performance, grows accountability, improves employee engagement and retention, and accelerates high performance. We make clear distinctions between development coaching and performance coaching, helping leaders fuse the art and science of leadership.

    Coaching

    As leaders take on increasing responsibility at senior levels, coaching support is required in these areas:

    • Assessment of leadership experience, identification of gaps and plans to close them
    • Growing self-awareness
    • Building executive presence
    • Review of current team with a view to strengthening talent, alignment and accountability
    • Identification of key issues, priorities, strategies requiring support
    • Development of team building skills, particularly in coaching and mentoring skills
    • Enhancing communications among internal and external stakeholders

    Our Compassion Advantage coaches are seasoned, savvy and draw from decades of experience to help you identify the most acute pressure points for change and help you navigate the road ahead – whether it’s charting a new strategy, creating team alignment and accountability, working with Boards, or realizing personal leadership goals. Each coach is uniquely matched to meet specific challenges. We meet your leaders where they are, building a collaborative and co-created response that accelerates performance and delivers results.

    Total Assessment Experiences

    We often find that subject matter and technical experts, who need to become people leaders, experience challenges as they take on greater responsibilities. Assessments help support these individuals to ensure they are aware of blind spots and behaviours that may derail them in the early days of their leadership. The assessments we recommend are chosen specifically to reflect your organizational competencies and requirements for individuals, teams, and across the enterprise. The results identify patterns and trends in individual and collective behaviours allowing us to provide supportive feedback to grow greater awareness and inspire personal development.

    Our assessment processes ensure you make accurate talent decisions for stronger business performance as you:

    • Embark on a critical new executive search
    • Identify high potential leaders
    • Target areas for professional development
    • Look for ways to leverage the best leadership talent within your organization

    Our compassion Advantage coaches are seasoned, savvy and solutions based, drawing on decades of experience to help you make precise, confident decisions about external candidates, current employees and high potential talent pools. Using multi-rater feedback tools and psychometric tools help build effective talent pools and identify the most qualified people to achieve your organization’s goals.

    “Mission Critical 100” Executive and New Role On-Boarding

    That first 100 days is “make or break” for executives and high potentials moving into new roles. To help leaders make a successful transition into their roles, our six-phase comprehensive on-boarding blueprint helps accelerate performance as leaders move quickly up the learning curve to:

    • Acquire context
    • Build awareness
    • Enhancing communication skills
    • Create integration plans
    • Drive execution plans
    • Evaluate impact and sustain energy

    Many on-boarding programs emphasize closing expertise and experience gaps, but we go three better:

    1. We help leaders safely and confidently navigate new political structures
    2. We help leaders plan and prepare for key moments ensuring they make lasting, positive impressions
    3. We help leaders identify top strategic challenges and develop proactive responses

    “Mission Critical 100” specifically ties your strategy to your on-going leadership development. You’ll never waste a minute in our on-boarding programs because each moment is tied to your short- medium- and long-term goals. As you work with your coach, you’ll be problem solving along the way. We work with you to develop bespoke on-boarding strategies to ensure success in the first crucial months of your new role.

    READ THE BOOK

    In The Compassion Advantage, Dr. Jill Birch shows you how to harness the seven interlocking relational leadership practices. The book provides you with a system to see the big picture more clearly, connect the dots faster and develop a more strategic view.

    The Compassion Advantage

    Retreat Facilitation

    Retreats are moments of truth.
    Successful retreats need to be as team strengthening as they are groundbreaking. Whether you are gathering your leadership team, Board members, volunteers, or stakeholders (or all of the above), we design and facilitate retreats that transform strategy and drive measurable results.
    Each retreat is tailored to your particular needs and desired outcomes.
    We work with you to understand your “walk aways”, identifying key decisions that need to be made; along the way we develop deep insights, actionable plans and establish key measurable results. Some of the areas we have worked with organizations are:
    ▶ Executive retreats
    ▶ Building collective vision retreats
    ▶ Strategic planning retreats
    ▶ Change management retreats
    ▶ Solving persistent issues retreats
    ▶ Developing and nurturing collaborative culture retreats
    Our retreats provide leaders with an opportunity to invent, regroup, recharge and recommit to their organization’s success. Our retreats set the stage for engagement in a process that provides direction, seeks out and finds those elusive “North Stars” and gives everyone an opportunity to feel a part of something unique and special in the trajectory of your organization. Our retreats foster inclusion, diversity and equity principles and are designed so that everyone can speak openly and honestly.